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OpenAI Debuts ChatGPT Enterprise for Business Sector

OpenAI has just launched ChatGPT Enterprise, an enhanced version of its artificial intelligence language model designed for large businesses.

This advanced version offers improved security, privacy, and performance capabilities. Aimed at attracting more corporate clients, this release comes in the backdrop of a slowing growth rate for ChatGPT’s user base.

The Rise of ChatGPT Enterprise

According to OpenAI, over 80% of Fortune 500 firms have been testing ChatGPT since it first launched in November 2022.

Early adopters of the new enterprise service include PwC, Estee Lauder, and Twitter co-founder Jack Dorsey’s financial services company Block.

This rapid adoption showcases its potential to enhance communication clarity, accelerate coding tasks, and aid in creative work.

Sebastian Siemiatkowski, CEO at Klarna, remarked that integrating ChatGPT Enterprise seeks to enhance the company’s team performance and customer experience.

Safety and Security at the Forefront

OpenAI has prioritised the protection of business data. With ChatGPT Enterprise, businesses have full ownership and control over their data.

Assuring users, OpenAI stated that they do not utilise the business data or conversations for training. Regarding data protection, the platform is SOC 2 compliant, ensuring encrypted conversations both in transit and at rest.

Further assurance comes from the admin console, which allows for easy team member management and provides domain verification, single sign-on (SSO), and insights into usage.

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Features and Functionality

The ChatGPT Enterprise boasts features that far exceed its predecessors.

Users can expect:

  • Performance Enhancements: With no usage limits and performance up to two times faster than the previous model, businesses can achieve higher productivity. The model also facilitates processing longer inputs with a 32k token context window.
  • Advanced Data Analysis: Formerly known as Code Interpreter, this feature is now available without restrictions, assisting technical and non-technical teams in data analysis swiftly.
  • Customisation and Collaboration: The new shared chat templates allow businesses to develop shared workflows and, if necessary, extend OpenAI into custom solutions using free API credits.

Jorge Zuniga of Asana highlighted the tool’s capability to reduce research time and optimise internal systems.

ChatGPT’s Journey

Since its consumer-focused release in November, ChatGPT quickly reached 100 million monthly active users by January. Yet, there’s been a noted decline in user interest, possibly because the initial novelty might be wearing off, as per Similarweb’s analysis.

But because of its potential, OpenAI seems undeterred. They have outlined several upcoming features, including tools tailored for specific roles such as data analysts and marketers.

Though the exact release dates remain undisclosed, OpenAI promises to release them once they’re perfected.

OpenAI’s pivot to the enterprise sector can be seen as a strategic move to maintain its momentum in the competitive AI sector. The playing field is crowded with tech giants like Google and Apple diving deep into generative AI. Innovations like ChatGPT Enterprise may keep OpenAI ahead in the game.

The question remains: Will this enterprise-focused version give ChatGPT the boost it needs to maintain its dominant position in the AI market? Only time will tell.

Ryan Anderson

Ryan specialises in AI media subjects, covering innovations in AI art, music, and more. His academic background, with an MSc in Product Design Engineering and a Masters of Design from Glasgow School of Art, provides a rich foundation for his writings.

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